Privacy Policy
Last updated: July 18, 2026
YauzaiSafar is a technology platform that connects drivers and passengers — we do not provide transportation ourselves. We collect only what is needed to run the service: your account details, contact numbers, ride information, and live location during active trips only. We do not sell your data, run advertising, or track you outside of trips.
Introduction
YauzaiSafar ("YauzaiSafar", "we", "our", or "us") operates a technology platform that allows users to create ride listings, search for available rides, book seats, and coordinate travel arrangements with other users. This Privacy Policy explains what information we collect when you use the YauzaiSafar application, why we collect it, how it is used, and what control you have over it.
This policy applies to everyone who creates a YauzaiSafar account, publishes a ride, books a seat, uses live trip tracking, or communicates with other users through the app. By using YauzaiSafar, you acknowledge that your information is handled as described here.
We have written this policy to be readable, not just legally complete. If you have a question it does not answer, contact us at info@yauzaisafar.com.
Our Platform Role
YauzaiSafar is a technology platform only. We connect users who want to travel — we are not a transportation company and we do not provide rides.
Specifically, YauzaiSafar:
- Does not own or operate vehicles.
- Does not employ drivers or any user who creates a ride listing.
- Does not provide, guarantee, or arrange transportation directly.
- Does not act as an agent for any user.
- Does not control how users behave, communicate, or complete their travel.
All travel arrangements are made directly between users. YauzaiSafar provides the tools to discover rides, manage bookings, and coordinate — the decisions and actions that follow are between the users involved.
Users on YauzaiSafar may act as ride creators (offering available seats) or as passengers (booking seats). Both are referred to as "Users" throughout this policy.
Information We Collect
We collect only the information that is necessary to operate the platform. We do not collect browsing history, purchase history, social media profiles, or device advertising identifiers.
- Full name
- Email address
- Password (hashed, never readable)
Your name and email are used to identify your account and to log in. Passwords are managed entirely by Supabase Authentication using strong cryptographic hashing — we never store or access your password in readable form.
- Mobile number
- WhatsApp number
Your mobile and WhatsApp numbers allow ride participants to coordinate with each other. Phone numbers are not publicly displayed — they are made available only to users involved in the same confirmed booking. Providing a separate WhatsApp number is optional; you may use the same number for both fields.
- Starting location
- Destination
- Route details
- Travel date and time
- Vehicle details
- Available seats
When you create a ride, this information is stored and shown to users searching for rides along the same route. It powers ride discovery and booking. Vehicle details help passengers identify the correct car at pickup.
- Booking records
- Passenger participation
- Booking history
When a passenger books a ride, we record the booking to manage seat availability, connect the ride creator with their passengers, and maintain a trip history for both parties.
- GPS latitude
- GPS longitude
- Heading / direction
During an active trip, YauzaiSafar collects real-time GPS coordinates (latitude, longitude, and heading) from the driver and/or passenger so the other trip participant can see live location for pickup and drop-off coordination. This sharing is temporary — it stops automatically when the trip ends or when location sharing is turned off. We may also request a single, one-time location reading when you create a ride or passenger request, solely to auto-detect your country and currency for the form — this reading is not stored as a location history. We do not track your location outside of these two scenarios.
- Device push token
We collect a device push notification token to send you booking-related alerts — new booking requests, confirmations, and cancellations. Delivery is handled by Expo's push notification service and, on Android devices, Google Firebase Cloud Messaging (FCM), both of which process your token solely to deliver these notifications. You can disable push notifications at any time from your device settings.
- IP address
- Map area viewed
When you view a trip map, map tile images are loaded directly from OpenStreetMap and Carto. As part of standard tile-serving, these providers may receive your IP address and the map area being viewed. YauzaiSafar does not itself store this information.
How We Use Your Information
Every piece of information we collect has a specific purpose tied to running the platform. We do not use your information for advertising, profiling, or selling to third parties.
| Information | How it is used |
|---|---|
| Name | Displayed on ride listings and to users involved in the same booking, so drivers and passengers can identify each other. |
| Email address | Account login, email verification during sign-up, and support communications when you contact us. |
| Mobile number | Shared with the ride creator or passengers on the same confirmed booking, for pickup coordination. |
| WhatsApp number | Used to open a WhatsApp conversation when another user initiates contact via the "Contact" feature — only between participants of the same booking. |
| Ride details | Powering the ride search feature, showing available seats, and enabling booking management. |
| Booking records | Managing active reservations, tracking seat availability, and maintaining ride history. |
| Live location (active trips only) | Displaying real-time trip progress to trip participants for safety and pickup coordination. |
| Push notification token | Sending booking-related alerts — new requests, confirmations, and cancellations — to your device. |
How We Share Information
We do not sell, rent, or trade your personal information. Sharing happens only where it is necessary for the platform to function.
Here is exactly when your information becomes visible to other users:
- Ride listings: When you publish a ride, your name and ride details (route, date, time, vehicle, available seats) are visible to users searching for rides. Your contact numbers are not shown at this stage.
- After a booking is confirmed: The ride creator and the booked passenger can see each other's name, mobile number, and WhatsApp number to coordinate the journey. This is visible only to participants of that specific booking.
- WhatsApp contact: When you tap "Contact," the app uses the recipient's WhatsApp number to open WhatsApp on your device. This is user-initiated — we do not transmit the number to WhatsApp independently.
- Live location: During an active trip, your real-time GPS coordinates are shared only with the ride creator and confirmed passengers on that same trip, for pickup and drop-off coordination. No other users and no one outside the app can see your location. This sharing stops when the trip ends or when location sharing is turned off.
- One-time location for auto-detect: When creating a ride or passenger request, we may request a single location reading to auto-detect your country and currency for the form. This reading is not shared with other users and is not stored as a location history.
- Push notifications: Your device push token is shared with Expo's push notification service and, on Android, Google Firebase Cloud Messaging, solely to deliver booking-related alerts to your device.
- Map tiles: When you view a trip map, map tile images are loaded from OpenStreetMap and Carto. These providers may receive your IP address and the map area being viewed, as part of standard tile-serving.
- Legal requirements: We may disclose information if required by law or court order, but will not go beyond what is legally required.
Third-Party Services
YauzaiSafar uses a small number of third-party services to operate. We have described each one clearly below.
Supabase provides the backend infrastructure used to authenticate users and store application data — including account credentials, profile information, ride records, booking history, and trip location data. Supabase infrastructure runs on cloud providers such as Amazon Web Services (AWS). As a data processor, Supabase handles your data only as directed by YauzaiSafar and operates under its own security practices. You can review their privacy policy at supabase.com/privacy.
YauzaiSafar does not embed a WhatsApp SDK or integrate with Meta's advertising or
analytics systems. When you tap "Contact via WhatsApp," your device opens WhatsApp
using a standard deep link (wa.me) with the recipient's number. This
action happens on your device and is initiated by you. Once WhatsApp opens, that
conversation is between you and the other user, governed by WhatsApp's own terms and
privacy policy. YauzaiSafar does not monitor, log, or store WhatsApp conversations.
YauzaiSafar uses Expo's push notification service to deliver booking-related alerts to your device. On Android devices, delivery is routed through Google Firebase Cloud Messaging (FCM). Both services process your device's push token solely to deliver notifications — they are not used for analytics or advertising. You can disable push notifications at any time from your device settings.
When you view a trip map, map tile images are loaded directly from OpenStreetMap and Carto. As part of standard tile-serving, these providers may receive your IP address and the map area being viewed. YauzaiSafar does not control or store this data.
What we do not use:
- Advertising networks or mobile advertising SDKs
- Analytics platforms such as Google Analytics, Firebase Analytics, or Mixpanel
- Crash reporting services that transmit user data externally
- Any service that buys, receives, or uses your personal data commercially
Location Data Usage
Real-time location is the most sensitive data YauzaiSafar handles. Here is a precise account of how it works.
- When location is collected: GPS coordinates (latitude, longitude, and heading) are collected in two scenarios only: (1) during an active trip — after the journey has started and before it is marked as complete or cancelled — so the other trip participant can see live location for pickup and drop-off coordination; and (2) as a single, one-time reading when you create a ride or passenger request, used solely to auto-detect your country and currency for the form. The app does not access your location outside of these two scenarios.
- One-time location for auto-detect: This reading is used only to pre-fill your country and currency on the ride or passenger request form. It is not stored as a location history and is not shared with other users.
- Who can see your location: Only the ride creator and confirmed passengers on that specific trip. No other users, and no one outside the app, can see your location while it is live.
- When collection stops: Live location access ends automatically when the trip is marked complete or cancelled, or when location sharing is turned off.
- How long it is stored: Trip location records are not retained permanently. Data is cleared at or shortly after trip completion. We do not build or archive a history of your movements.
- What we do not do: We do not track your location in the background, outside of active trips, or for any purpose other than live trip coordination.
Device permissions: Location access is requested through your device's standard permission prompt. You can deny or revoke it at any time in your device settings. Doing so will disable live trip tracking and the country/currency auto-detect feature — all core features of the app, including posting, browsing, and booking rides, will continue to work normally.
Communication and WhatsApp Sharing
After a booking is confirmed, the ride creator and passenger need a way to coordinate pickup details. YauzaiSafar makes contact information available between participants for this purpose.
What is shared between booking participants:
- Your name
- Your mobile number (with country code)
- Your WhatsApp number (which may be the same as your mobile number)
This information is only visible to users who are part of the same confirmed booking. It is not visible to users browsing listings, to other ride creators, or to anyone not connected to that specific ride.
How the WhatsApp feature works: When a participant taps "Contact,"
YauzaiSafar generates a wa.me deep link using the recipient's WhatsApp
number and opens WhatsApp on your device. This is an action you initiate. The app
does not send messages on your behalf, does not store the conversation, and does not
pass your number to Meta independently. Once WhatsApp is open, the conversation is
between you and the other user.
Your choice: You provide your WhatsApp number when registering. You can use the same number as your mobile number, or a different one. If you have concerns about contact sharing, email support@yauzaisafar.com.
Your Responsibilities as a User
Because YauzaiSafar connects users directly, how you use the platform and treat other users matters. By using YauzaiSafar, you agree to:
- Provide accurate information. The name, contact details, and ride information you enter must be truthful. Misleading other users through false information is prohibited.
- Use contact information responsibly. Phone numbers and WhatsApp details shared through the platform are provided for the purpose of coordinating travel. Using this information to harass, spam, or contact users outside the context of a specific booking is not permitted.
- Respect other users. Abusive, threatening, or discriminatory communication through the platform is prohibited.
- Follow applicable laws. You are responsible for complying with the laws of your country or region when using the platform and when travelling.
- Use the platform for its intended purpose. YauzaiSafar is for coordinating shared travel. Using the platform to collect user information for any other purpose is strictly prohibited.
Data Security
We use reasonable and industry-standard practices to protect your information. Here is what is specifically in place:
- Password security: Passwords are managed by Supabase Authentication and hashed using strong cryptographic algorithms. YauzaiSafar never stores or accesses your password in readable form.
- Session management: User sessions use authenticated tokens that are scoped and expire, limiting exposure if a session is compromised.
- Database access controls: Your data is stored in a Supabase-managed database, accessible only through authenticated API requests made by the YauzaiSafar application.
- Contact information protection: Mobile and WhatsApp numbers are not exposed to arbitrary users — they are only available to participants of a confirmed booking, and only after the booking is confirmed.
- Location data: Live location is transmitted securely and made available only to trip participants in real time.
No internet-connected system is completely secure. We cannot guarantee that unauthorised access will never occur. Use a strong, unique password for your YauzaiSafar account. If you suspect your account has been compromised, contact us at support@yauzaisafar.com immediately.
Data Retention
We keep your information only as long as it is needed to provide the service, meet legal obligations, resolve disputes, or maintain security.
| Data type | How long we keep it |
|---|---|
| Account information Name, email address | Deleted immediately when you use in-app account deletion. If requested by email, deleted within 45 business days. See Section 13. |
| Contact information Mobile, WhatsApp number | Until you delete your account or update it from your profile settings. |
| Ride information Routes, dates, vehicle details | Retained as part of your activity history while your account is active. Removed on account deletion. |
| Booking records Booking and participation history | Retained while your account is active. Removed on account deletion. Some records may be retained for legal, security, or dispute resolution purposes. |
| Live location data GPS coordinates during active trips | Not retained permanently. Cleared at or shortly after trip completion. No movement history is stored. |
When you delete your account, your personal information is removed within a reasonable timeframe. In some cases, anonymised or aggregated records may be kept for operational or legal purposes, but these cannot be linked back to you as an individual.
Your Privacy Rights
You have the following rights over your information:
- View your information Access your account details, profile, and ride history within the app at any time.
- Update your information Update your name, mobile number, and WhatsApp number from your profile settings at any time.
- Request deletion of your data Request removal of your personal information. See Section 13 for the process.
- Contact us with privacy concerns Ask what data we hold about you, request corrections, or raise any privacy question. We will respond within a reasonable timeframe.
- Revoke location permission Deny or withdraw location access at any time from your device settings. This only affects live trip tracking and the country/currency auto-detect feature — all other app features continue to work.
If you are located in a jurisdiction with specific data protection laws (such as the EU GDPR or similar), you may have additional rights including data portability and the right to lodge a complaint with a supervisory authority. We aim to respect the spirit of these rights for all users, regardless of location.
Account Deletion
You can permanently delete your YauzaiSafar account and personal data at any time.
In-app self-service deletion. YauzaiSafar provides in-app self-service account deletion:
- Open the app and go to your Profile screen.
- Tap "Delete Account."
- Confirm the deletion. Your account is deleted immediately and permanently.
Confirming deletion:
- Deletes your profile and login credentials.
- Deletes all ride posts and passenger requests you created.
- Deletes all bookings you made as a passenger, and all bookings on rides you posted as a driver.
- Deletes all offers you sent or received.
- Deletes any live trip-coordination data associated with you, including active trip location sharing and trip participant records.
This cannot be undone. Once confirmed, your data is permanently removed and cannot be recovered.
Unable to access the app? If you cannot use in-app deletion, you can alternatively request deletion by emailing info@yauzaisafar.com from your registered address. We will delete your account and associated data within 45 business days, except where certain information must be retained for legal, safety, or fraud-prevention purposes as described in Section 11.
If you have an active booking or ongoing trip at the time of your request, we recommend completing or cancelling it first to avoid disruption for other participants.
Children's Privacy
YauzaiSafar is a ride-sharing and travel coordination platform intended for adults. We do not knowingly collect personal information from anyone under the age of 18. The platform is not designed for or marketed to minors.
If you believe a user under 18 has created an account on YauzaiSafar, please contact us at info@yauzaisafar.com. We will investigate and take appropriate action, including removing the account and associated data if confirmed.
Changes to This Privacy Policy
We may update this Privacy Policy as the platform evolves or as requirements change. When we do:
- We will update the "Last updated" date at the top of this document.
- For significant changes, we will notify registered users via email or an in-app notice before the change takes effect, giving you the opportunity to review it.
Continued use of YauzaiSafar after an update constitutes acknowledgement of the revised policy. If you disagree with material changes, you can stop using the app and request account deletion before they take effect.
Contact Information
For questions about this policy, data rights requests, or privacy concerns, use the contacts below. We aim to respond to all privacy-related requests within a reasonable timeframe. For data access, correction, or deletion requests, include your registered email address so we can verify your identity before taking action.
Platform: YauzaiSafar · App: YauzaiSafar